Your use of Kindmind services has never been suspended or prevented you from using them at any time.

Any misuse by the beneficiary outside the framework of the described relationship will lead to the suspension of his account directly

You are 18 years old or older to be able to receive the services in the Labayh App

Medications are not dispensed through the application for individuals under 18 years old without parental consent.

All intellectual property rights of these services and all materials related to them or that appear within the Application are the property of Kindmind, whether registered or not in the Application. All content information and designs contained on the Application are our property, including, but not limited to: texts, graphics, programs, images, video, music and audio, and their selection and coordination, as well as all software compilations, source codes and main programs.

The prices displayed in website for each service are determined before the request and will be visible on the profile page of each service provider (the specialist). Prices may vary based on the specialist's title or academic degree.

(Visa - Bank Transfer)

• The customerhas the right to request a refund of the full amount paid 6 hours before the date of the session
• The customerhas the right to request a refund of the full amount paid in the event that the specialist fails to attend the session without any prior excuse
• In the event that the customer wishes to cancel the session within less than 3 hours of its date, only 50% of the amount paid in the customer’s wallet will be recovered
• In the event that the client is late for the session, and it is canceled, only 50% of the amount paid in the client’s wallet will be refunded
• In the event that the appointment is suspended for a period of 30 days from the date of reservation, it will be automatically canceled and only 50% of the amount paid will be refunded to the customer’s wallet.
• The specialist or client has the right to cancel after 15 minutes from the start of the appointment if the other party does not attend (policy applies).

• In the event that the customer does not comply and the appointment is suspended by the specialist for a period exceeding a month, 50% of the amount will be deducted and the remaining amount will be automatically returned to the customer’s wallet.
• The client can request a refund of the full amount paid 24 hours before the date of the session
• The customerhas the right to request a refund of the full amount paid in the event that the specialist fails to attend the session without any prior excuse
• The customerhas the right to request a refund of the full amount paid in the event of a technical defect from the Application
• The customeris not entitled to refund the session amount or part of it in the event of a request to terminate the session during the validity of the appointment
• The customercannot refund the amount after completing the session
• The cost of the session is fully refunded in the event that the appointment is canceled by the specialist and the customerdoes not wish to transfer the session reservation to another consultant, or to keep the amount in the client’s wallet within Website
• If the client requests to cancel appointments within a reserved package after attending one or more sessions without completing the remaining sessions, the completed session(s) will be charged at the original price without any discount. The remaining amount will then be refunded to the wallet.

• The information, recommendations, services or any of them provided to you through the website are for the purposes of completing the service based on the request.
• Kindmind will maintain, as much as possible, the correctness and updating of the website, the Application and its contents, and this does not contradict the presence of the developmental side.
• Kindmind shall not be liable for any damages resulting from the use of (or inability to use) the Website or Application, including damages caused by malware or viruses, nor shall it be liable for incorrect or incomplete information or the Website or Application, unless such damage may not have resulted from willful misconduct or gross negligence on the part of Kindmind
• Kindmind is not responsible for any damages resulting from the beneficiary sharing his contact information with the specialist.

• Kindmind does not make any warranties, express or implied, regarding the services, as they are all provided as it.
• Kindmind undertakes to work as much as possible to provide qualified consultants in order to meet the beneficiary's needs and provide him with a distinguished service, but does not guarantee the extent to which the customer will benefit from the service; Because it is not measurable

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